EasyJet Reviews
EasyJet Customer Reviews (10)
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EasyJet Customer’s Q&A
EasyJet FAQs
What is the baggage allowance for EasyJet?
For EasyJet, the baggage allowance is as follows:
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Small cabin bag: Every passenger is allowed one small cabin bag for free. This bag should be a maximum size of 45 x 36 x 20 cm (including any handles and wheels) and needs to be kept under the seat in front of you. The maximum weight for this bag is 15kg.
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Large cabin bag: If you'd like to bring a large cabin bag on board (max. 56 x 45 x 25 cm, including any handles and wheels), you have the option to book a large cabin bag for your flight. This bag needs to fit in an overhead locker and the maximum weight is also 15kg.
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Checked Baggage: The maximum number of checked baggage is 3 bags per seat booked. The maximum size of the checked bag is 275 cm in total dimensions (length + width + height). The maximum weight of the hold luggage is 23 kg per bag, but a weight of 15 kg is recommended.
Please note that all customers need to be able to lift and carry their bags themselves. Also, purchasing all your bags online is cheaper and will help you avoid paying bag fees at the airport and your cabin bags being placed in the hold..
How do I check-in with EasyJet?
To check-in with EasyJet, one needs to go to the EasyJet website. Look for the "Check in" button on the top right of the page. Choose the "Find Booking" toggle. Provide the surname of the lead passenger on the booking and the EasyJet e-ticket reference. Online check-in is available from 30 days to 2 hours before departure. After check-in, print or save the boarding pass to the phone. The QR code on the boarding pass will be used for entry and it must be legible..
Can I book a hotel through easyjet.com?
Yes, easyJet is in partnership with booking.com. By visiting their sister website hotels.easyjet.com, it's possible to find and book a hotel that suits your needs. Please note that the minimum age requirement for booking a hotel through EasyJet’s website or app is 18 years old. If you are under 18 years old and need to book a hotel, you will need to be accompanied by an adult who meets the age requirement.
About easyjet.com Prices and Cost?
EasyJet aims to make travel easy and affordable, keeping fares as low as possible while offering the flexibility to add additional services only if needed. The charges are listed with a clear explanation of why they exist and how they are paid for.
The following are all included in the price seen when searching for flights: - Administration fee per booking: £0. As of 1st October 2019, this fee is no longer applied. For bookings made before 1st October, the administration fee was included within the flight price. - Credit card transactions: Free. Cards accepted include Visa (credit card), MasterCard (credit card), Diners Club, Discover, American Express, and UATP/Airplus. - Debit card transactions: Free. Cards accepted include Carte Bancaire, Visa Electron, SEPA Direct Debit, Visa Debit, Debit MasterCard or Maestro. - Infant charge per infant, per flight: £25. This fee covers the cost of airports charging fees when infants (<2 years) travel. - Group booking per passenger, per flight: £20. This service is only available in the contact centre.
Seat selection starts at just £0.99 but rises to £7.99 over the wings or near the front of the aircraft and £12.99 for the front row. As for luggage, large cabin bags start at £5.99, while the minimum for checked baggage is £6.99 (15 kg) or £9.49 (23 kg)..
About easyjet.com Popular Products and Services?
EasyJet is a popular low-cost airline that offers a variety of products and services. The main service is providing flights to over 150 destinations across Europe and North Africa. The fares are designed to suit everyone from a quick weekend away, family holiday, or business trip where flexibility might be needed. The tickets are non-refundable, but there are options to amend bookings with applicable fees and charges.
The fare types include Standard fares, FLEXI fares, and Speedy boarding. They also offer an easyJet Plus program and a Flight Club for frequent flyers. Multiple flights bookings are also available.
In addition to flights, EasyJet also offers holiday packages, car rentals, and travel insurance. They provide options for parking, lounges, and transfers to make the holiday experience more convenient. They also offer Fast Track bookings to skip queues and a luggage-free travel option where bags can be picked up, checked in, and delivered.
For in-flight amenities, food and beverages are available for purchase, and on some routes, passengers can access digital content through their devices.
Please note that this information is based on the available data and may not include all products and services offered by EasyJet. For the most accurate and up-to-date information, it is recommended to visit the official EasyJet website.
Can I book multiple flights at once on EasyJet.com?
Yes, it's possible to book multiple flights at once on EasyJet.com. The website offers a "basket" facility allowing you to put multiple flights on one record with a single payment. After selecting the first flight, there's an option to "+add more flights". However, it's important to note that all bookings made at the same time have to be for the same people. EasyJet operates as a point-to-point carrier, meaning they only fly from departure to arrival airports and do not offer a connecting flights service for onward travel using their flights or the flights of other airlines..
About easyjet.com Payment Method?
EasyJet offers a wide range of payment methods for bookings, changes, and transfers. Accepted payment methods include Visa, Mastercard, American Express, Maestro, Diners Club, Discover, UATP, SEPA DD, and Apple Pay. It's important to note that cash or cheque payments are not accepted. Please be aware that certain security measures are in place for online payments. For any refunds payable by EasyJet, such refund may be made by cheque in Euros for the applicable amount. If the fare is displayed in another currency, UK Maestro will not be offered as a payment option. German residents with a German bank account booking on the German website will be offered SEPA as a payment option. The SEPA payment option will only be offered for transactions in Euros, and only if the flight is more than 14 days away from the date of booking. There is a 14-day clearing period on SEPA payments, which means that flight changes cannot be made until 14 days after the date your last payment was made. Please note that SEPA payments that are rejected by the issuing bank will incur an additional fee when resubmitted for payment.
Can I pay with PayPal on EasyJet?
Yes, EasyJet accepts PayPal as a payment method for flight bookings. Customers can use their PayPal account to pay for flights on EasyJet’s website or mobile app. Additionally, PayPal Credit option is available to spread the cost of EasyJet flights. When paying for flights, select the PayPal credit option to either pay back 0% for 4 months or pay in monthly instalments with offers over £99.
easyjet.com Return Policy?
The Return Policy of easyJet states that returns are subject to their returns policy. After submitting the required form, the items that are being returned should be sent to the specified address. Proof of postage from the postal service should be obtained and customers will be reimbursed accordingly.
Regarding the Shipping Policy, easyJet has a detailed policy for cabin bags and hold luggage. All customers can bring one small under seat cabin bag per person on board for free. The bag can be a maximum size of 45 x 36 x 20 cm (including any handles and wheels) and must be kept under the seat in front of you. The bag can weigh up to 15kg, but customers should be able to lift and carry it themselves. If customers would also like to bring a large cabin bag on board (max. 56 x 45 x 25 cm, including any handles and wheels), they have the option to book a large cabin bag for their flight. Every customer who books a large cabin bag can also enjoy the benefit of Speedy Boarding. If customers are an easyJet Plus member or customer who has booked a FLEXI fare, they can also bring a large cabin bag on board (in addition to their small cabin bag) as part of their membership or fare benefits. Please note that the maximum number of cabin bags available per person is two; one small cabin bag for all customers and one large cabin bag for customers if it’s included with their fare or membership benefits or where they have paid to add one to their booking. Remember - purchasing all your bags online is cheaper and will help you avoid paying bag fees at the airport and your cabin bags being placed in the hold.